CONCEPT HELP

MINF2201: Microcomputer Applications

Professor Schmidt's MIS/CS courses

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WEBSITE LINKS

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COURSE LINKS

KNOWN TROUBLE SPOTS:

Hints and Tips to Tricky/Skilled Questions

• Need to Crash your Exam? Follow these instruction exactly as provided:  If all else fails, crash the site using task manager - follow these instructions exactly....Close everything open on the computer and then press CTRL + ALT + DELETE together, click task manager, click on items in the broswer one at a time and click end now (If you forgot to shut down other programs be sure to choose the actual exam/trainer LAST), once you have shut down all open windows CLICK TO REOPEN THE SAME BROWSER, if it was an exam it should automatically enter you back into the exam (It may open the window minimized), if you were in a trainer homework you will need to log back into the lab and it should take you to the first question that you did not complete (try to save and exit Trainer HW's...crashing is not necessary).

• As always, Email me if trouble persists.

SPECIFIC TIPS:

• Use 'Reset' as often as you like!:
  1. This akin to erasing your buffer. It wipes the slate screen without harming your current position in the Exam/HW.
  2. No points are lost from it's use and Often 'resetting' is necessary in order to 'clear the slate' so the program will count your actions as correct.
• Things not showing up? Screen Freezing:
  1. Check your browser. Be sure you are using an updated version of a recommended browser (Do not use Explorer or Safari)
  2. Run the Browser Tuneup if you have not yet done so on the computer you are using.
  3. Minimize and then maximize the screen or use ALT + TAB to toggle back and forth to the screen
  4. Click 'reset' to see if what you need loads 
  5. Try to complete the assignment by mousing over the objects needed even though they cannot be seen.
  6. Email professor your name, assignment name, lab/computer location, and time of day along with a description or video of what you are experiencing.
  7. If all else fails and you are in an Exam - see the Crash your Exam instructions at the top of the column to the left.
• Color or Font not showing up in PowerPoint?:
  1. Check again. It is probably there. The names are very specific and often really long. What appears to be location information is often part of the color/font name.
  2. Check and be sure that you are using a correct version of Office 2013. It must be either Professional Pro or 365. Student and Business versions do not have all of the needed color, theme, tool, and other options.
  3. Check to see if you correctly performed a Previous Step changing the Theme or Varient of the file. Each theme/varient has it's own color pallete.
  4. Save your file, close out of the software program, reopen the software and allow a full 1-2 minutes BEFORE you BEGIN TYPING (there are several of the ribbon items including color that are downloaded from the cloud).
  5. Change computers. A different computer in the same lab may have the color scheme downloaded from the cloud while another computer is having difficulty.
• Saving for Later:
  1. Click 'Save' on the MyITLab Operation Pane. DO NOT CLICK THE SAVE ICON WITHIN WORD. THE SYSTEM WILL THINK YOU ARE TRYING TO PERFORM AN OPERATION FOR THE QUESTION AND RESPOND WITH AN INCORRECT ACTION MESSAGE.
  2. Click 'OK' on the popup screen to confirm you wish to save for later.
  3. The next time you log in and click on your assignment it will start you at the first question that you did not complete. NOTE: This may be question #1. It does not mean that your assignment did not save accurately. Click 'View All' to see if there are any completed questions for that attempt.
• Submitting an Assignment:
  1. *If you click the 'x' in the top corner, YOU HAVE SUBMITTED YOUR ASSIGNMENT.
  2. *If you click 'leave this window' on a popup screen with two choices (leave this window, stay on this window), YOU HAVE SUBMITTED YOUR ASSIGNMENT
  3. *If you click 'Submit' on the MyITLab Operation Pane, YOU HAVE SUBMITTED YOUR ASSIGNMENT.
  4. **If you SUBMIT your assignment you MUST BEGIN FROM THE BEGINNING if you wish to try and earn a higher point score on that particular assignment.
• Viewing Submissions:
  1. Click the 'Grades' button on the left side of the Lab Screen.
  2. Drill down, by clicking in the appropriate folders, until you find the assignment you desire to view.
  3. (You can prevent the need to drill down if you click on the Custom View link under Grades. Click on the drop down arrow to the left of the Grades Button to see the Custom View option.)
  4. Click on the drop down arrow to the right of the assignment name
  5. Click 'View Submissions'.
  6. When the View Submissions screen comes up click on the various submissions on the left side of the screen to populate the right side of the screen with correct and incorrect actions, completion tips, practice launches of each question for the assignment.
  7. More information can be found on the Review Your Submission webpage.