Contact INfo & ONline Support
Professor Schmidt
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WEBSITE LINKS
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COURSE LINKS
Professor: B. Schmidt / Office Location: Allgood Hall E130
Contact Information: Text: 706.680.6123 / Email: bschmidt@gru.edu
Summer 2015 Office Hours: Mon & Tues 1-3PM, Skype, Lab Chat, & by Appointment
If a reply is not received within 24 hours please email/text again. It is probable that your original message was not received.
TEXT
706.680.6123
Be sure to tell me:
1) Your name
2) Your course name
3) The chapter and question number
4) Specifics about your difficulty
'ASK MY INSTRUCTOR'
(Econ only)
While in the Online Lab
click the person with green shirt to
send me a link to the problem you are working along with
your typed dialogue of the issue you are experiencing.
OFFICE: PHYSICAL LOCATION
Summer 2015: Office Hours
M/T 1:00-3:00 PM
Office By Appointment
1) Email me a few times that work for you
2) I will confirm the one that works best with my schedule
OFFICE: VIRTUAL
(See Details in the Next Section)
Lab Chat
Skype Meeting
Web Conferencing
Remote Access
This will drastically improve the efficiency and timeliness of receiving valuable assistance!
RECORD YOUR SCREEN
EMAIL Professor Schmidt a VIDEOof WHAT is HAPPENING on YOUR SCREEN!
*This is highly recommended if you want consideration for points back on an assignment - including Exams!
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Download camstudio.org to your computer
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Record your screen
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Email the video file to me with an explanation of the issue you are experiecing
EMAIL SCREEN SHOTS
*DO NOT SEND PICTURES from your phone!
Email Professor Schmidt a Screen Shot of what You See!
*This is highly recommended if you want consideration for points back on an assignment - including Exams!
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Use the Screen Shot function within your software (Snipping Tool is available for free on most Windows based PC's) OR
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Use the Print Screen Key to take a picture of your screen and then paste into Paint as a JPEG (an accessory software on all computers)
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Attach file and email to bschmidt@gru.edu
Especially beneficial for 100% online students or occasional weekend assistance.
REMOTE
CONTROL SCREENS
Invite Professor Schmidt
to
Remote In to your Machine and see if she can do it!
Once I remote into your machine, I will be able to operate your computer
from my keyboard.
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The student and I must both be online at the same time
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The student must 'invite me' into their computer. This is referred to as 'remote assistance'
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You can look up the specific instructions for your computer but most are similar to Windows 7. Sample instructions can be found here: http://www.ehow.com/how_8165168_send-assistance-invitations-windows-7.html
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HAVE A MAC?
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Skype Screen Share for Free! Instructions can be found: here: http://support.skype.com/en/faq/FA10022/how-do-i-share-my-screen-in-skype-for-mac-os-x/
Know of another option for Mac's? Email me and I will post it here.
Email me a few times that will work for you and I will respond with a time that works with my schedule.
Email me the invitation link a few hours before our scheduled time.
Be sure to boot your computer and get online at least 15 minutes prior to our appointment time.
You must use the same computer that you used to create the invitation
You will need a strong, reliable internet connection
If you are having difficulty or if it does appear that I show - TEXT, CALL, or EMAIL me....I May be having trouble with the emailed link.
FREE WEB
CONFERENCING
Let
Professor Schmidt show you how!
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Go to anymeeting.com
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Create an account (be sure to do the Free one)
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Watch the introduction Video
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Contact Professor Schmidt for a meeting time (If meeting is for a study group be sure all members are available at each of the requested times.)
LAB CHAT
We will use chat feature within MyITLab or D2L
1) Email me a few times that work for you;
2) I will confirm the one that works best with my schedule
Lab Chat Process:
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Receive Date/Time from Prof Schmidt (see above)
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Log into Online Lab
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Click Communication
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Click Chat
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Click Current Dated Event
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Install Java if prompted
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Click the icon that appears - do not close window
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Type "Hello" or a question to alert your presence
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Converse with the Professor in Real Time.
SKYPE MEETING
See and Talk with Professor Schmidt via Skype!
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Go to www.skype.com
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Register (Click Get Skype) and follow instructions provided
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-If you register you will need to download and install the Free Skype Software.
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-You do not have to have a webcam to use Skype - a skype session can be voice only!
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Once you have registered, exit the browser and locate the installed Skype program on your computer and open it.
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Click Add a contact and typeGRUProfessorSchmidt in the Skype Name box to search for me
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When my name and city pop up, Click Add
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Edit the message box so that I know you are a student
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Click Send Request
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Contact Professor Schmidt for a meeting time if you have not already done so. (Email me a few times and wait for my response)
- There are various methods of
receiving help from the professor on this webpage.
- There should be a suitable option for everyone!
- Remember: Professor Schmidt is your FIRST line of defense for this course.... email her today!
- If you do not receive a reply within 24 hours please resend the email/text/request.
- Do Not Forget: When contacting
Professor Schmidt Include:
- Your Name
- Your Course Name
- Chapter and Question Number
- Specifics surrounding your difficulties
- A few different options for meeting times (if requesting physical or virtual office meetings)